Service desk
Powersports Service in Oberlin
Tune-ups, repairs, engine work and seasonal care for your bike, ATV, UTV or jet ski.
How to book
- Call or text 440-774-1101.
- Tell us what you ride and what it needs.
- We set a time. Bring your vehicle then.
- Or send a service request online and we'll reply to schedule.
Text us a normal message and we will reply to it. We only reply to messages you send us. We don't send marketing texts.
Service is by appointment only. We don't take walk-ins or drop-offs.
If you need to cancel, please give us 24 hours' notice. After a no-show or late cancel, we may ask for a deposit of up to one hour of labor before we book you again.
What we service
Motorcycles
Street, sport, cruiser and dirt bikes. Engine rebuilds, tune-ups, brakes and electrical work.
ATVs and UTVs
Oil changes, belt replacement, suspension and full overhauls.
Jet skis and PWC
Service, repair and seasonal maintenance.
Engine builds
From top-end freshening to full bottom-end rebuilds.
Diagnostics and electrical
Computer diagnostics, fault tracing, charging systems and wiring.
Fluids and look-overs
Oil changes, coolant flushes and inspections.
Tires and wheels
Tire and wheel service for your ride.
Brakes and suspension
Brake and suspension service and repair.
Winterization
Get your machine ready for the off-season.
Pre-season tune-ups
Spring start-up, fluids, plugs, filters and a safety check.
Electric bike and eMoto service is also available. Call Ethan at 440-541-4331.
Estimates and your bill
Before we start, you can ask for a written estimate, an oral estimate, or no estimate. We will give you a form to make your choice. Your final bill won't go more than 10% over the estimate unless you approve the higher amount before the work is finished. You may ask for your replaced parts back.
- Diagnostic or teardown fee: $150, about one hour of labor. Warranty repairs are not charged. We tell you before we begin.
- Parts you bring: We may install parts you supply, case by case, at our normal labor rate. We don't warranty those parts or the labor to install them. We may say no to safety parts like brakes, steering and tires, or parts we can't verify.
- Payment: Payment is due when the work is done. We may hold your vehicle until the bill is paid.
Pickup and storage
We will contact you when your vehicle is ready. Please pick it up within 3 days. After that, storage is $20 per day.
Our work is guaranteed
Labor done by Route 20 is guaranteed for 90 days. If our workmanship fails in that time, we redo the work at no labor charge. Parts we install carry the maker's warranty.
Other notes
- We may test-ride your vehicle to find a problem or check a repair.
- We aren't responsible for personal items left on or in the vehicle.
- Please keep your own insurance on your vehicle while it's with us.
These are Route 20 service terms. They are store policy, not legal advice, and they don't take away your rights under Ohio law.